The data reveals a startling array of items passing through the transport system, handed in from hundreds of stations, not to mention myriad bus depots and umpteen cabs. And, as the data reveals, very few are claimed. Cowan has developed an interesting insight into the human psyche, particularly into the complexity of lost shoes. Cowan, an energetic and outgoing New Zealander, came to the lost property office after his own experience of loss, when he left a laptop on the back of a trolley at an airport.
Cowan was beside himself when staff called him to say they had located it. I used to run the hour call centre for TfL, but when this position came up, I pretty much barged everyone else out of the way. In May, he was repurposed to star in the advertising campaign for the Night Tube. In the mobile phone section, hundreds are bagged in yellow or red envelopes, to denote those found in a taxi.
Last year, Umbrellas are the least likely items to be claimed. Please alert the driver immediately. Please ring our switchboard on to , Monday to Friday except bank holidays. All lost property, if found, is kept for three days before being sent to TfL's lost property office at Baker Street. Contact Transport for London lost property office here. From listening to your feedback or responding to your enquiries as quickly as possible, we are here to help.
Lost Property. What to do next will depend on where you lost your item. If you lost your item on a red Arriva bus in London, please call us on and scroll down for more details If you lost property elsewhere in the UK, please fill out our lost property form here. Reclaiming your property We keep unclaimed items for a maximum of 3 months from the date of loss. Items may be collected from our office, or couriered to you for an additional cost. We charge a fee to help cover the cost of collecting and storing your property We require valid identification before we release goods for collection or delivery.
Property found in taxis is subject to an additional fee based on the value of the item. This award is given directly to the driver in recognition of their actions. If you want someone else to collect the property on your behalf, you need to provide a signed letter or authorisation email.
We will reconfirm these details for you when validating your claim. Unclaimed items Items which remain unclaimed after 3 months from the date of loss becomes the property of TfL.
We do not hold specific auctions for unclaimed items Contact details and opening hours Online: Use our enquiry form. Phone: If we have told you that we've found your property, or if you need help with managing your enquiry, call us on - charges apply Email: lpo tfl. Opening hours: - Monday to Friday excluding bank holidays. Property lost on the river Boats Contact the boat operator Piers Email: river tfl.
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